UPDATE 1/6/2021
We continue to remain open for business. While we request that you elect to not wait in our lobby for your vehicle, we will work to accommodate your needs. We clean and disinfect our counters between customer visits and clean and disinfect the lobby several times per day. We request only one visit in the lobby at a time and everyone please wear a mask. We have covered seating just outside our front door if you need to sit while waiting.
For your convenience and eliminate personal contact, we offer an after hours drop box and key pick-up. Please check with Jim if you wish to utilize these services.
Our technicians clean and disinfect interior surfaces they have touched once the work is complete.
We are doing our best to keep you and us safe. Thank you for your patience as we move through this challenging time and here's hoping 2021 brings a return to a more normal way of working.
As always, please contact us if you have questions! 970-259-3460.
Sincerely,
Your team at Durango Premier Auto Care
UPDATE 4/19/2020
We are pleased to offer Shock Ozone Treatment for disinfecting vehicles and destroying odors.
In addition to the many other safety actions noted in prior updates (see below), we have added the ability to provide commercial level ozone disinfecting. Ozone has been used for years in many industries to provide disinfecting and odor removal because it is considered a powerful oxidant.
Shock Ozone Treatment is proven to eliminate mold spores, odors, bacteria, and multiple viruses, including a 99.22% kill rate during the 2003 SARS coronavirus pandemic. See our FAQ
UPDATE 3/24/2020
As the situation continues to change, we want to keep you advised of our latest measures to keep you and our team safe. These are in addition to measures already in place.
We will continue to function as long as we can in this changing environment as we are considered an essential service by making sure medical, public safety, supply chain workers and other essential service personnel have a reliable vehicle. We truly appreciate all that everyone is doing to keep us safe, healthy and fed. This community is amazing and we will prevail and be stronger in the future.
Any questions, please call us! Thank you for continuing to support local business and please be safe and take care of yourself and your family!
3/17/2020
To our valued customers,
We understand how important your vehicle is to your sense of security and independence, especially in uncertain and challenging times. While no one really knows how this will affect us long term, we want to assure you that we will do everything in our power to keep you safe.
Your safety and the safety of our team have always been, and always will be our highest priority. We are observing advised health precautions to keep our employees and you, our valued customers, as safe as possible. Our shop remains open to help make sure you have a reliable vehicle that is ready when you need it. Following some of the measures we are using to keep you safe.
· We are wiping down our lobby and counter areas multiple times per day with disinfectant cleaners.
· Your vehicle will be subject to a basic sanitary wipe down on high contact surfaces both before our technicians start any work and following the completion of the repairs.
· If you prefer to not come into the shop, we have both a key drop and key pick-up options available to you. Please contact us for details.
· We can take most forms of payment over the phone, again alleviating the need to physically enter the shop.
This is by no means a guarantee that any or all forms of bacteria or virus will be removed or eliminated, but we do feel it is a step in the right direction. If you have concerns about these measures, please give us a call.
We will continue to monitor the situation via the WHO and CDC websites and announcements. We are also closely following our local resources including San Juan Basin Health. We will continue to keep you advised of any changes via our website, email, Facebook and Instagram.
Thank you for your loyalty and continued support.
Be safe out there!
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